Privacy Policy

Last updated: 05/03/2026 Effective date: 05/03/2026

1. About this privacy policy

ATHEX bvba attaches great importance to your privacy. In this privacy policy, we explain which personal data we process when you use our website, why we do so, with whom we share data, how long we retain it and which rights you have. This privacy policy applies to the use of our website and the services offered via the website.

Data controller

ATHEX bvba Vierselbaan 40 unit 10 2240 Zandhoven Belgium VAT: BE0463.353.162 E: info@athex.eu Contact person for privacy matters Ben Van Tichelen

2. Which data we may process

Depending on how you use the website, we may process the following categories of personal data:
  • Contact and content data that you fill in yourself (e.g. name, email address, telephone number, message content).
  • Technical data that automatically accompany your visit (e.g. IP address, browser and device information, page URL, referrer). This may contain personal data.
  • Cookie/consent data (e.g. your cookie preferences).

3. Why we process data (purposes)

We process personal data only when there is a purpose and legal basis for doing so, for example:
  • Contact and follow-up of questions/requests that you submit yourself.
  • Security and prevention of abuse (e.g. spam detection on forms).
  • Website analysis to improve the website (e.g. via Fathom, see §7.3).

4. Legal bases

Depending on the purpose, we rely on one or more of these legal bases:
  • Consent (e.g. marketing cookies/advertising measurement).
  • Necessary for the performance of an agreement or pre-contractual steps (e.g. handling your request).
  • Legitimate interest (e.g. basic security of the website), whereby we always perform a balancing test.

5. With whom we share data

We do not sell your personal data. We only share data when this is necessary for the functioning of the website or our services, and preferably with parties acting as processors on our behalf (with appropriate agreements). Which parties these are exactly depends on the modules active on this site (see §7).

6. Retention periods

We do not retain personal data longer than necessary for the purpose for which it was collected, taking into account legal retention obligations. Guidelines (may vary per site):
  • Contact requests: as long as necessary for follow-up, and afterwards a maximum of 24 months for administrative follow-up.
  • Technical/security logs: typically 6 months.
  • Analytics (Fathom): We retain aggregated/analytics data for up to 36 months to analyse trends and seasonal effects.

7. Modules

7.1 Web hosting and email (Combell)

We use web hosting and email services from Combell. Combell processes personal data in the context of hosting, security and technical service provision. Combell does not use data for its own purposes, except where necessary for providing and securing their services.

7.2 Consent management (CookieYes)

We use CookieYes to register and apply your cookie preferences. CookieYes helps us to activate cookies and (marketing) tags only when you have given consent for this. You can always adjust your preferences via the cookie settings on the website.

7.3 Analytics (Fathom)

We use Fathom Analytics to gain insight into the use of the website (e.g. pages that are visited, general origin). This analysis helps us to improve the website. Note: the concrete cookie/tracking settings depend on your Fathom configuration (self-hosted or via Fathom, cookieless or not). If necessary, refer here to the Cookie Policy where the technical details are described.

7.4 Contact forms

When you fill in a form, we process the data you enter (e.g. name, email, telephone, message) to handle your request and to contact you.

8. International transfers (outside the EEA)

Some service providers (e.g. Google) may process data outside the European Economic Area. In that case, we ensure appropriate safeguards (e.g. adequacy decision or standard contractual clauses), depending on the specific service and contractual agreements.

9. Your rights

Depending on the applicable legislation, you have, among other things, the right to:
  • access your data;
  • correct your data;
  • have your data deleted (where possible);
  • restrict processing;
  • object to certain processing;
  • withdraw your consent (e.g. via cookie settings);
  • request data portability (where applicable);
  • lodge a complaint with the supervisory authority.
You can exercise your rights via: info@athex.eu. Complaint: you can also lodge a complaint with the Belgian supervisory authority (Data Protection Authority).

10. Security

We take reasonable technical and organisational measures to protect personal data. No system is 100% secure; therefore, we cannot guarantee absolute security.

11. Changes to this privacy policy

We may amend this privacy policy. The most recent version is always available on this page with the date of last modification.

12. Contact

ATHEX bvba Vierselbaan 40 unit 10 2240 Zandhoven Belgium VAT: BE0463.353.162 E: info@athex.eu Contact person for privacy matters Ben Van Tichelen